Effective Date: 16-04-2024

1. Introduction

Thank you for shopping at AVAPAN.COM. This Payment and Refund Policy explains the terms for payments, order processing, shipping, cancellations, and refunds. By making a purchase on AVAPAN.COM, you agree to this policy.

2. Payment Methods

We accept the following payment options:

• Credit Cards (Visa, MasterCard, American Express)
• Debit Cards
• Net Banking
• UPI
• Wallets
• Cash on Delivery (subject to availability)
• Any other method supported by WooCommerce

All payments are processed securely through our payment gateway. We do not store your card or banking information.

3. Order Processing

After placing an order, you will receive an email confirmation. Orders are usually processed within 1–2 business days. Please make sure your address and contact details are correct to avoid delays.

4. Shipping & Delivery

We use Shiprocket for shipping and logistics. Delivery time depends on your location.

Shipping Policy:

• Standard Delivery: 3–7 business days
• Express Delivery: 1–3 business days (if available)
• International Shipping: Available (varies by country)

Shipping charges are calculated at checkout.

5. Cancellation Policy

You may cancel your order within 24 hours if it has not been shipped. To cancel, send an email to info@avapan.com with your order number.

6. Refund Policy

You may be eligible for a refund or exchange under the following conditions:

Eligibility for Refunds & Exchanges:

• Items must be returned within 30 days
• Items must be unused and in original packaging
• Proof of purchase is required

Non-Refundable Items:

• Perishable goods
• Custom or personalized items
• Digital/downloadable products
• Gift cards
• Items on sale or clearance

Return Process

• Email customer support at info@avapan.com
• Include order number, reason, and whether you want refund/exchange
• We will send a return shipping label
• Pack the product with all original items and ship it back

Refund Processing

Once we inspect your returned item, refunds are processed to your original payment method within 7–10 business days.

Late or Missing Refunds:

• Check your bank account
• Contact your credit card provider (processing time may vary)
• If still not received, email info@avapan.com

7. Contact Us

If you have any questions, contact us at:

AVAPAN.COM
Amit Kumar Sahu
NIMPOKHAR, KADIRABAD, POST-LALBAGH, P.S – LNMU CAMPUS
DARBHANGA, BIHAR – 846004
Mobile: 8873130030
Email: info@avapan.com

By purchasing on AVAPAN.COM, you accept this Payment & Refund Policy.